Publications

Topic: Benchmarking X

2015

Why Local Government Matters: Summary Report 2015

Benchmarking     Community Engagement     Governance     Leadership     Service Delivery
Why Local Government Matters is a major piece of social research on community attitudes to local government. This summary document outlines the key research findings of the project. Read more »
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Published: 17/06/2015

Why Local Government Matters: Full Report 2015

Benchmarking     Community Engagement     Governance     Leadership     Service Delivery
Why Local Government Matters is a major piece of social research on community attitudes to local government. The research aims to better understand how and why the activities of local governments, and their roles in society are valued by communities. Read more »
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Published: 17/06/2015

Learning Community Framework and Measuring Impact Toolkit - Volume 2

Benchmarking     Managing Demographic Change
The Measuring Impact Toolkit is the accompanying toolkit to the Learning Communities Framework. Designed as a practical resource, it provides templates for planning and reporting, checklists, and further Australian examples of Community Learning Plans. Read more »
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Published: 29/05/2015 Program: Research and Policy Foresight

Learning Community Framework and Measuring Impact Toolkit - Volume 1

Benchmarking     Managing Demographic Change
This report builds on the 2013 Learning as a Driver for Change project and in particular aligns the Learning Community Framework to UNESCO's Framework of the Key Features of learning cities. Volume 1 includes a literature review with a key focus on evaluation frameworks; an in-depth case study on the city of Melton, Victoria and their evaluation practices; and background information on the development of the Measuring Impact Toolkit, designed to help local government practitioners create, adopt, and evaluate a Community Learning Plan for their LGA. Read more »
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Published: 29/05/2015 Program: Research and Policy Foresight

2014

Pilot Application of the Infrastructure Sustainability Rating Tool to Local Council Road Management - Stage 1

Asset Management     Benchmarking
This paper details the council-based trial of a ratings tool currently under development for sustainable infrastructure management, with a particular focus on road assets. The paper outlines the rating tool in development, the logic behind the ratings metrics used, and the problems encountered with tracking the sustainability of roads management. The paper will be useful for those with an interest in road asset management, benchmarking and sustainability best practice.
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Published: 17/03/2014 Program: Organisation capacity building

2013

Profile of the Local Government Workforce (Summary)

Benchmarking     Workforce Development
 A brief profile of the local government workforce based on data compiled by ACELG.
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Published: 06/11/2013 Program: Local Government Practice Unit

Learning Communities Framework

Benchmarking     Service Delivery
Accompanying resource to the Learning as a Driver for Change research report.
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Published: 03/06/2013

Community Wellbeing Indicators: Measures for Local Government

Benchmarking     Service Delivery
This paper outlines key research and initiatives around community wellbeing indicators, and includes a `community wellbeing indicators survey template` that can be adapted for use by local governments nationally to measure, analyse and assess the progress of community wellbeing. Read more »
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Published: 01/05/2013 Program: Research and Policy Foresight

2012

Service Delivery Reviews in Australian Local Government

Benchmarking     Service Delivery
The paper assesses the level of maturity of formal service review processes used in a variety of councils and the outcomes achieved, and makes recommendations on how such processes can be supported and enhanced in the future.
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Published: 31/07/2012 Program: Research and Policy Foresight

Options for a Local Government Framework for Measuring Liveability

Benchmarking     Service Delivery
This research maps current research and thinking on the state of community liveability indicator development across Australia.
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Published: 08/02/2012 Program: Research and Policy Foresight